WE CANNOT SHIP WINE TO THE FOLLOWING STATES: AL, AR, DE, HI (all islands except the Big Island), IN, KY, MS, NJ, OH, OK, RI, UT (though your billing address can be anywhere). We cannot ship to certain areas of AK, FL, and WV. Also, WE CANNOT SHIP OUTSIDE THE U.S. If we cannot ship to your state or country, please contact our distributor in your region to learn where our wines might be sold near you.
An adult signature of at least 21 years of age is required upon delivery of wine. If you cannot be home during delivery, please consider an alternate shipping address such as your place of work where an adult can be available to sign. UPS will NOT leave the wine on your doorstep. UPS will attempt to deliver your package 3 times, if no one is home to sign for it UPS will return your wines back to our winery and you will be responsible for any additional shipping costs.
UPS delivery options are Monday through Friday. No weekend deliveries. UPS cannot ship to a P.O. Box address. The address must be a street address.
Please inspect your package at the time of delivery, before you sign.
If you noticed that the wine was damaged, or leaking, do not sign for it, refuse the package as damaged. If you signed for it, and then noticed the wine was damaged, call UPS at 1-800-742-5877 and tell them your package was damaged. Keep all bottles and packing materials so that UPS can inspect the package. Call Frey Vineyards as soon as you have contacted UPS.
Wine is a perishable commodity. Temperature extremes during summer heat waves or cold winter snaps might adversely affect the condition of your wine during shipment. We take care to ship wine from our warehouse when weather conditions on site are acceptable, which is most of the time. However, we cannot predict for changing conditions elsewhere. Please be aware of your climate when you order your wine. If your region's temperatures are in the 90's F. or in the high 20's F., please consider placing your order when temperatures are more favorable. UPS is not responsible for, and will not replace, wine that is damaged by weather conditions during shipment. Frey Vineyards will replace your wine should it be damaged by weather conditions, however you will be responsible for all shipping charges in that event. If you have any questions about shipping your wine, please call the office Monday-Friday 9am to 5pm at 800.760.3739.
Gift Orders: You may order from anywhere (your billing address), but we can ship only to states NOT in the list above (the shipping address). If you would like us to include a handwritten gift note, please make sure to include your message in the box under "Order Notes."
Order 12 bottles or more and get 10% discount or join our Organic Wine Club and receive a 20% discount year round!